Terms and Conditions

By using UrbanGlasses, you agree to the following terms and conditions. Please read them carefully.

1. General

UrbanGlasses operates as an online eyewear store providing glasses, lenses, and accessories. By accessing our website, you accept these terms and agree to comply with them.

2. Orders & Payments

All orders must be placed through our official website.
Payments are processed securely via trusted gateways.
UrbanGlasses reserves the right to cancel orders in case of fraud, error, or unavailability.

3. Delivery & Pickup

We provide both in-person pickup and courier delivery options.
Delivery timelines may vary depending on location and courier availability.
Customers are responsible for providing accurate delivery information.

4. Returns & Exchanges

Products may be returned or exchanged within [insert days, e.g., 7 days] of purchase.
Items must be unused, undamaged, and returned in original packaging.
Refunds will be processed according to our Returns Policy.

5. Use of Website

You agree not to misuse the website or attempt unauthorized access.
Content, images, and branding on UrbanGlasses are protected and may not be copied without permission.

6. Privacy

Your personal information is handled according to our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined there.