At UrbanGlasses, we make sure your eyewear reaches you quickly, safely, and conveniently.

1. Delivery Options

• Home Delivery – Orders are delivered to your doorstep by trusted professional couriers.
• In-Person Pickup – Collect your order directly from our store or designated pickup points.
• Express Delivery – Available in select areas for urgent orders.

2. Delivery Timeframes

• Standard delivery usually takes 2–5 business days depending on location.
• Express delivery (where available) is completed within 24–48 hours.
• Pickup orders are ready within 24 hours after confirmation.

3. Delivery Charges

• Free delivery on orders above [insert amount, e.g., BDT 2000].
• Standard delivery charges apply for smaller orders.
• Express delivery may include an additional fee.

4. Order Tracking

• Once shipped, you’ll receive a tracking number via email or SMS.
• You can monitor your order status directly on our website.

5. Delivery Areas

• We deliver across Bangladesh, covering major cities and towns.
• Remote areas may require additional time or charges.

6. Responsibility

• Customers must provide accurate delivery details.
• UrbanGlasses is not liable for delays caused by incorrect addresses or courier issues.

7. Contact Us

For delivery-related questions, reach us at: 📧 info@urbanglasses.store

Effective Date: 15 April, 2026